Old 19th Feb 2008, 11:27 CET   #1
snok1
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Hi. I have payed 3 times with the SMS function but i dont get a code back to convert to points, i just get a message back that says "Thank you for using SMS kambi". I have checked so that my phoneoperator supports this function, and it does. I have sent a message to "support" and got no answer, i have sent 2 private messages to two separate admins, one of them read my message but didn't answer. I like MYM's site, but im dissapointed with the support. The first SMS i sent was almost a month ago and i am aware of the fact that it may take several days to recieve the code, but a month? And the fact that one admin read my message but didn't answer it is pretty innoying, i mean you could at least say you cant help me instead of just ignoring it...

I shure would appreciate if someone could help me with this.

/snok1
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Old 19th Feb 2008, 15:28 CET   #2
Mercy
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Afaik tech support is already in contact with you about this issue, right? It is our problem, your right about that, but the problem has accured on a 3rd party software on a outside server, so it takes a while to figure out the problem mate, so please bare with us. Tech will get back to you asap
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Old 19th Feb 2008, 20:24 CET   #3
snok1
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Thank you very much. No one has contacted me, thats why i posted this thread
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Old 20th Feb 2008, 00:11 CET   #4
Mercy
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I spoke to them and they did not contact you, but they are looking into the problem, they or I will post here and again sorry for the problem that arrised.
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Old 20th Feb 2008, 16:23 CET   #5
snok1
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Okok, thanks mate.
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Old 22nd Feb 2008, 11:49 CET   #6
Astrell
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i have the same problem, so i can only wait for that moment when the problem will be resolved ;p
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Old 22nd Feb 2008, 13:39 CET   #7
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This problem has been resolved. Please contact support and we will fix the problem.
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