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#1 |
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Newbie Citizen
![]() Join Date: Jan 2008
Posts: 3
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Hi. I have payed 3 times with the SMS function but i dont get a code back to convert to points, i just get a message back that says "Thank you for using SMS kambi". I have checked so that my phoneoperator supports this function, and it does. I have sent a message to "support" and got no answer, i have sent 2 private messages to two separate admins, one of them read my message but didn't answer. I like MYM's site, but im dissapointed with the support. The first SMS i sent was almost a month ago and i am aware of the fact that it may take several days to recieve the code, but a month? And the fact that one admin read my message but didn't answer it is pretty innoying, i mean you could at least say you cant help me instead of just ignoring it...
I shure would appreciate if someone could help me with this. /snok1 |
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#2 |
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ESNation Minister
![]() Join Date: Dec 2004
Posts: 1,497
My Mood:
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Afaik tech support is already in contact with you about this issue, right? It is our problem, your right about that, but the problem has accured on a 3rd party software on a outside server, so it takes a while to figure out the problem mate, so please bare with us. Tech will get back to you asap
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#3 |
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Newbie Citizen
![]() Join Date: Jan 2008
Posts: 3
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Thank you very much. No one has contacted me, thats why i posted this thread
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#4 |
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ESNation Minister
![]() Join Date: Dec 2004
Posts: 1,497
My Mood:
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I spoke to them and they did not contact you, but they are looking into the problem, they or I will post here and again sorry for the problem that arrised.
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#5 |
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Newbie Citizen
![]() Join Date: Jan 2008
Posts: 3
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Okok, thanks mate.
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#6 |
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Newbie Citizen
![]() Join Date: Apr 2007
Posts: 3
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i have the same problem, so i can only wait for that moment when the problem will be resolved ;p
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#7 |
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ESNation Minister
![]() Join Date: Jan 2005
Posts: 109
My Mood:
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This problem has been resolved. Please contact support and we will fix the problem.
__________________
Not so fast Yakamoto - สุภาภรณ์ |
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